Ball Tug Toy
Ball Tug Toy
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Common Asked Questions
What is dehydrated treats?
Dehydrated treats is a process which remove moisture from meat/vegetables using warm air, preserving nutrients for a healthy and delicious option.
Are you products homemade in Australia?
Yes, Every single bag of our treats are homemade with our very own two hands. We want the best for our pups and so do we want yours. We sourced our products locally.
How are your treats made?
We hand picked all our products to ensure they are the best to use. Every pieces are thoroughly checked, cleaned, removed unwanted bit.
Are your treats made with natural ingredients?
Yes! We use only high-quality, natural ingredients with no artificial colours, flavours, or preservatives.
Are your treats safe for pets with allergies or sensitivities?
We offer hypoallergenic options. Treats like Crocodile, Rabbits, Turkey, Kangaroo are great for pets with allergies or sensitivities. Please consult your vet before introducing new treats if your pet has known allergies.
Are your treats made with human-grade ingredients?
Many of our treats are made with human-grade ingredients, though they are still formulated for pet consumption only.
What is a good treat for training?
We recommend treats that can be easily break apart and required less chewing for training. For example, livers treats, kangaroo jerky, beef jerky, chicken fillets, fish fillets and etc.
Can I give these treats to puppies or senior pets?
Yes, but we recommend choosing products labeled specifically for puppies or senior pets, as they may have different nutritional needs.
I have a puppy, what treats are good for them?
As puppies, we recommend soft chew or training treats as they are easily to digest.
We don't recommend hard chew if they have not yet change their teeth.
If they have fully change their teeth, they are allow to have hard treats but take it slow. We recommend 1 hard chew treat a week to begin with.
Are your treats grain-free or gluten-free?
We offer both grain-free and gluten-free options. Each product’s packaging lists detailed ingredients.
Can we leave our dog unattended when they are having treat?
No, we do not recommend leaving your dog alone while they are having their treat as some treats can cause choking hazards. Therefore, always supervised your dog while they are having treats.
How should I store the treats?
Keep treats in a cool, dry place. Some products may require refrigeration after opening. Please refer to the packaging for details.
What is the shelf life for your products?
As a dog owner, we do not like leaving our treats sitting on shelf for too long. Just like human, you would not like to have food that is too old. So we only stock our treats with a shelf life of 12 months.